
The leading global marketplace for short-term homestays, vacation rentals, and unique travel experiences.
Airbnb, Inc. operates an online marketplace focused on short-term homestays and experiences. Founded in 2008 in San Francisco, the company connects hosts who have accommodations to rent with travelers seeking unique places to stay, as well as opportunities to book immersive travel experiences. Through technology and a focus on user trust and safety, Airbnb has transformed the hospitality industry, enabling millions to travel and host worldwide.
competitors.competitorDetail.metrics.missionStatement
To create a world where anyone can belong anywhere and people can live like locals.
competitors.competitorDetail.metrics.visionStatement
To unlock the power of sharing space, resources, and experiences to help anyone feel at home and explore the world.
competitors.competitorDetail.metrics.foundedYear
2008
competitors.competitorDetail.metrics.ceo
Brian Chesky
competitors.competitorDetail.metrics.employees
6,800
competitors.competitorDetail.metrics.revenue
$8.4B (FY2023)
competitors.competitorDetail.metrics.headquarters
888 Brannan Street, San Francisco, CA 94103, USA
competitors.competitorDetail.metrics.marketShare
Leading platform globally in peer-to-peer lodging; estimates range from 20% to 30% of US alternative accommodations market.
competitors.competitorDetail.metrics.usp
Largest and most trusted global platform for unique stays and authentic travel experiences with a focus on safety and community.
competitors.competitorDetail.metrics.pricingModel
Service fee (percentage of booking), Hosts set nightly rates
- Airbnb Stays (entire homes, rooms)
- Airbnb Experiences (activities)
- Airbnb Luxe
- Airbnb for Work
- React
- Ruby on Rails
- Java
- Amazon Web Services
- MySQL
- Data Science with Python
competitors.competitorDetail.metrics.marketPositioning
Premium and community-driven marketplace focused on authenticity and local immersion versus traditional hotels.
- Millennial travelers
- Business travelers
- Families and groups
- Digital nomads
- Direct Web and Mobile App
- Affiliate Partnerships
- API Integrations with travel partners
- Brand advertising
- Influencer campaigns
- SEO/SEM
- Referral and loyalty programs
- Content marketing (community stories, blog)
- City Governments (Regulatory and Tax Collection)
- Major payment processors (Payment Integration)
- Major credit card networks (Checkout Integration)
- Verified listings for homes and rooms
- Airbnb Experiences (activities and tours)
- Integrated payment and messaging platform
- Superhost program for quality assurance
- Flexible cancellation and booking options
- Large, global user base
- Brand recognized worldwide
- Diverse inventory of accommodations and experiences
- Scalable technology platform
- Strong focus on user trust and safety
- Regulatory challenges in multiple cities
- Reliance on travel demand fluctuations
- Occasional trust and safety incidents
- Potential for host dissatisfaction due to policy shifts
- Expansion into new travel segments (business travel, long-term rentals)
- Growth in experiences and activities marketplace
- Increased focus on emerging markets and regions
- Leveraging data for personalized travel recommendations
- Legal and regulatory pressures
- Competition from hotels and local hospitality apps
- Macroeconomic challenges affecting travel
- Changes in consumer preferences post-pandemic
competitors.competitorDetail.metrics.growthRateYOY
13% (2023 Total Nights Booked YoY)
competitors.competitorDetail.metrics.profitMargin
22.5% (2023 operating margin)
competitors.competitorDetail.metrics.customerAcquisitionCost
~$40 per new booking (estimate)
competitors.competitorDetail.metrics.customerLifetimeValue
$1000+ (estimated for repeat travelers)
competitors.competitorDetail.metrics.churnRate
Not disclosed, high repeat usage among frequent travelers
competitors.competitorDetail.metrics.fundingStage | competitors.competitorDetail.metrics.fundingAmount | competitors.competitorDetail.metrics.fundingDate |
---|---|---|
Seed | $20K | 2009-03-01 |
Series A | $7.2M | 2010-11-01 |
Series D | $450M | 2014-04-01 |
IPO | $3.5B | 2020-12-10 |
- Mission-driven and customer-focused
- Emphasis on creativity and innovation
- Diversity, equity & inclusion initiatives
- Collaborative, cross-functional teams
- Global-first mindset
- TIME 100 Most Influential Companies (2021) - TIME
- CNBC Disruptor 50 (2022) - CNBC
competitors.competitorDetail.reviews.title | competitors.competitorDetail.reviews.rating | competitors.competitorDetail.reviews.viewAll |
---|---|---|
Trustpilot | 4.2/5 | 81000 |
G2 | 4.5/5 | 540 |
competitors.competitorDetail.news.title | competitors.competitorDetail.news.publishedOn | competitors.competitorDetail.news.readMore |
---|---|---|
Airbnb Reports Record-Breaking Q1 2024 Earnings | 2024-05-09 | Airbnb Investor Relations |
New Platform Upgrades Enhance Guest and Host Experiences on Airbnb | 2024-04-30 | Skift |