Business Idea
competitors.comparison.backToList
BigCommerce logo

BigCommerce

Tier 1
ecom
saas
https://www.bigcommerce.com

BigCommerce is a leading SaaS e-commerce platform that empowers merchants of all sizes to build, innovate, and grow their businesses online.

BigCommerce provides a scalable and flexible e-commerce platform designed for both small and large retail businesses. It offers comprehensive functionality for building modern online stores, with strong integrations, customizability, and built-in marketing tools. The company is known for its openness, allowing businesses to connect a wide range of third-party apps and manage omnichannel commerce efficiently.

competitors.competitorDetail.metrics.missionStatement

To help merchants sell more at every stage of growth, from small startups to global brands.

competitors.competitorDetail.metrics.visionStatement

Empowering e-commerce success through open, flexible, and innovative technology.

competitors.competitorDetail.overview

competitors.competitorDetail.metrics.foundedYear

2009

competitors.competitorDetail.metrics.ceo

Brent Bellm

competitors.competitorDetail.metrics.employees

1,200

competitors.competitorDetail.metrics.revenue

$300M (2023)

competitors.competitorDetail.metrics.headquarters

11305 4 Points Dr Bldg 2 Suite 100, Austin, TX 78726, USA

competitors.competitorDetail.metrics.marketShare

Estimated 1%+ of global e-commerce storefronts

competitors.competitorDetail.metrics.usp

Best-in-class open SaaS platform combining enterprise functionality, flexibility, and ease of use—without hidden fees.

competitors.competitorDetail.metrics.pricingModel

Subscription-based (monthly/annual) with tiered plans based on features and sales volume.

competitors.competitorDetail.metrics.productLines
  • BigCommerce Essentials
  • BigCommerce Enterprise
  • BigCommerce B2B Edition
competitors.competitorDetail.metrics.technologyStack
  • PHP
  • React
  • Node.js
  • Google Cloud Platform
  • MySQL
  • GraphQL

competitors.competitorDetail.metrics.marketPositioning

Premium SaaS solution for fast-growing brands requiring flexibility, scalability, and integration capabilities.

competitors.competitorDetail.metrics.keyCustomerSegments
  • Direct-to-consumer retail brands
  • B2B wholesalers and distributors
  • Beauty and fashion merchants
  • Consumer electronics brands
competitors.competitorDetail.metrics.distributionChannels
  • Direct online sales
  • Partner agencies and solution integrators
  • Technology alliances
  • App marketplace
competitors.competitorDetail.metrics.marketingStrategies
  • Digital marketing (SEO, SEM, content marketing)
  • Partner and channel marketing
  • Industry events and webinars
  • Thought leadership via e-commerce reports and blogs
  • Customer case studies
competitors.competitorDetail.metrics.keyPartnerships
  • PayPal (Payment integration)
  • Google (Technology integration)
  • Amazon (Marketplace integration)
  • Square (POS integration)

  • Storefront customization
  • Drag-and-drop page builder
  • SEO and marketing automation tools
  • API-driven architecture
  • Multi-channel selling
  • Comprehensive analytics
  • Mobile-optimized storefronts

competitors.competitorDetail.metrics.strengths
  • Highly customizable SaaS platform
  • Open API and extensive integrations (ERP, POS, marketing, shipping)
  • Strong built-in SEO features
  • Multi-channel capabilities (Amazon, eBay, Walmart, social platforms)
  • No additional transaction fees
competitors.competitorDetail.metrics.weaknesses
  • Pricing tiers can become costly as sales volume increases
  • App ecosystem not as extensive as some competitors
  • Design flexibility may require developer resources for advanced customization
competitors.competitorDetail.metrics.opportunities
  • Expansion into enterprise and B2B markets
  • Enhancing global commerce tools (multi-currency, localization)
  • Growing headless e-commerce adoption
  • Expanding partnership ecosystem
competitors.competitorDetail.metrics.threats
  • Intense competition from platforms like Shopify, WooCommerce, Magento
  • Rapidly evolving e-commerce technology landscape
  • Customer churn due to pricing structure changes
competitors.competitorDetail.financials

competitors.competitorDetail.metrics.growthRateYOY

Around 25% (2023)

competitors.competitorDetail.metrics.profitMargin

Negative (net loss, reinvesting in growth)

competitors.competitorDetail.metrics.customerAcquisitionCost

$1,750 (approximate, varies by channel)

competitors.competitorDetail.metrics.customerLifetimeValue

$7,000+

competitors.competitorDetail.metrics.churnRate

Approx 4% annual

competitors.competitorDetail.metrics.fundingRounds
competitors.competitorDetail.metrics.fundingStagecompetitors.competitorDetail.metrics.fundingAmountcompetitors.competitorDetail.metrics.fundingDate
Series A$15M2011-01-25
Series B$20M2013-07-31
Series C$50M2014-07-23
IPO$216M2020-08-05
competitors.competitorDetail.metrics.companyCultureHighlights
  • Diversity and inclusion focused
  • Remote work flexibility
  • Continuous learning and development
  • Transparent leadership
  • Customer-driven innovation
competitors.competitorDetail.metrics.awardsAndRecognition
  • 2023 Gartner Magic Quadrant for Digital Commerce (2023) - Gartner
  • Built In Austin Best Places to Work (2022) - Built In Austin
  • Top E-commerce Platform for B2B by Forrester (2022)
competitors.competitorDetail.metrics.customerReviewsSummary
competitors.competitorDetail.reviews.titlecompetitors.competitorDetail.reviews.ratingcompetitors.competitorDetail.reviews.viewAll
G2 4.2/5600
Capterra 4.4/5400
competitors.competitorDetail.metrics.recentNews
competitors.competitorDetail.news.titlecompetitors.competitorDetail.news.publishedOncompetitors.competitorDetail.news.readMore
BigCommerce Deepens Partnership with Amazon to Support Multi-Channel Brand Growth2024-03-14PR Newswire
BigCommerce Launches Multistorefront Functionality for Merchants2024-02-28Business Wire
competitors.competitorDetail.metrics.socialMedia