
Klarna is a leading global payments and shopping service, providing buy-now-pay-later and flexible payment solutions for consumers and retailers.
Founded in 2005 in Stockholm, Klarna has revolutionized the payment solutions industry by making online shopping safer, easier, and more flexible. The company offers a range of services, including direct payments, pay after delivery options, and installment plans, serving over 150 million active users and 500,000+ merchants worldwide. Klarna’s technology-driven approach streamlines the checkout process, enhances conversion rates for retailers, and enables customers to better manage their finances.
competitors.competitorDetail.metrics.missionStatement
To make paying as simple, safe, and above all, smoooth as possible.
competitors.competitorDetail.metrics.visionStatement
To revolutionize the retail banking experience globally.
competitors.competitorDetail.metrics.foundedYear
2005
competitors.competitorDetail.metrics.ceo
Sebastian Siemiatkowski
competitors.competitorDetail.metrics.employees
5,000+
competitors.competitorDetail.metrics.revenue
$1.6B (2023)
competitors.competitorDetail.metrics.headquarters
Sveavägen 46, 111 34 Stockholm, Sweden
competitors.competitorDetail.metrics.marketShare
Significant share in European and expanding U.S. BNPL markets
competitors.competitorDetail.metrics.usp
Seamless checkout experience paired with flexible, interest-free installment options for shoppers.
competitors.competitorDetail.metrics.pricingModel
Merchant fees for transactions; no fees for consumers (with late fee for missed payments in some regions)
- Klarna App
- Klarna Card
- Klarna Pay Later
- Klarna Pay Now
- Flexible Financing
- Java
- Kotlin
- AWS
- React
- Node.js
- PostgreSQL
competitors.competitorDetail.metrics.marketPositioning
Consumer-centric financial technology, focused on convenience, flexibility, and transparency.
- Digital-native shoppers
- E-commerce businesses
- Fashion and electronics retailers
- Partnered E-commerce Merchants
- Direct Consumer App
- Retail Integrations (POS and Online)
- Influencer partnerships
- High-visibility brand campaigns
- Mobile app engagement
- Social media marketing
- Retailer co-marketing initiatives
- H&M (Retail Partner)
- Macy’s (Retail Partner)
- ASOS (Retail Partner)
- Buy Now, Pay Later
- Pay in 4 Installments
- Direct Payments
- Shopping App with Cashback and Deals
- AI-Based Fraud Prevention
- Strong global brand recognition
- Innovative payment solutions (buy-now-pay-later)
- Extensive merchant network
- Robust user experience and mobile app
- AI-driven credit assessment models
- Regulatory scrutiny around consumer lending
- High operational costs
- Growing competition from both fintech startups and traditional banks
- Expansion in the U.S. and emerging markets
- New financial products (savings, investments)
- Partnerships with e-commerce and retail giants
- Leveraging AI for further personalization
- Regulatory changes in lending and credit reporting
- Rising competition from Apple Pay, PayPal, and Afterpay
- Economic downturn impacting buy-now-pay-later adoption
competitors.competitorDetail.metrics.growthRateYOY
20% (2023)
competitors.competitorDetail.metrics.profitMargin
-15% (2023; variable due to expansion investments)
competitors.competitorDetail.metrics.customerAcquisitionCost
$60 - $80 per active user
competitors.competitorDetail.metrics.customerLifetimeValue
$300 - $400
competitors.competitorDetail.metrics.churnRate
7% annual (estimated)
competitors.competitorDetail.metrics.fundingStage | competitors.competitorDetail.metrics.fundingAmount | competitors.competitorDetail.metrics.fundingDate |
---|---|---|
Seed | €0.6M | 2005-09-01 |
Series A | €2.2M | 2007-06-12 |
Series C | $460M | 2019-08-06 |
Series D | $639M | 2021-06-10 |
- Innovation-driven
- International and inclusive workforce
- Agile and fast-paced
- Emphasis on learning
- Customer-obsessed
- Most Innovative Company – Finance (2022) - Fast Company
- FinTech 50 (2023) - Forbes
- Best BNPL App (2023) - Finovate
competitors.competitorDetail.reviews.title | competitors.competitorDetail.reviews.rating | competitors.competitorDetail.reviews.viewAll |
---|---|---|
Trustpilot | 4.1/5 | 110000 |
App Store | 4.8/5 | 870000 |
competitors.competitorDetail.news.title | competitors.competitorDetail.news.publishedOn | competitors.competitorDetail.news.readMore |
---|---|---|
Klarna Unveils AI-Powered Shopping Assistant | 2024-04-12 | TechCrunch |
Klarna Reports Record U.S. User Growth | 2024-02-08 | Reuters |