Zocdoc connects patients with healthcare providers for in-person and virtual appointments, streamlining access to medical care.
Founded in 2007, Zocdoc is a digital healthcare marketplace that enables patients to find doctors, book appointments online, and access telemedicine services. The platform covers general practitioners and specialists, allowing users to check insurance compatibility, read verified patient reviews, and receive notifications for upcoming appointments, facilitating a modern and efficient healthcare experience.
competitors.competitorDetail.metrics.missionStatement
To give power to the patient, making healthcare more accessible, efficient, and transparent.
competitors.competitorDetail.metrics.visionStatement
To create a world where finding and booking care is as simple as booking a flight or ordering a meal.
competitors.competitorDetail.metrics.foundedYear
2007
competitors.competitorDetail.metrics.ceo
Oliver Kharraz, MD
competitors.competitorDetail.metrics.employees
600-700
competitors.competitorDetail.metrics.revenue
$150M - $200M
competitors.competitorDetail.metrics.headquarters
568 Broadway, New York, NY 10012
competitors.competitorDetail.metrics.marketShare
Estimated 5% of the U.S. medical appointment booking market
competitors.competitorDetail.metrics.usp
Largest independent medical appointment booking marketplace, seamlessly integrating telehealth and provider discovery.
competitors.competitorDetail.metrics.pricingModel
Subscription and lead-based fees for providers; free for patients
- Zocdoc Appointment Marketplace
- Zocdoc Video Visits
- Zocdoc Insurance Checker
- React
- Python
- PostgreSQL
- AWS
- Twilio (for telemedicine)
competitors.competitorDetail.metrics.marketPositioning
Consumer-focused healthcare access platform linking patients and providers regardless of insurance affiliation.
- Urban millennials
- Families seeking pediatric care
- Providers seeking new patient acquisition
- Individuals with private or employer health insurance
- Direct web platform
- Mobile apps (iOS/Android)
- Healthcare provider partnerships
- Search engine marketing
- Social media marketing
- Patient testimonial campaigns
- Provider referral programs
- Content marketing (health guides & blogs)
- Cigna (Insurance Integration)
- Cityblock Health (Provider Partnership)
- UnitedHealthcare (Insurance Collaboration)
- Online appointment booking
- Virtual video visits
- Insurance verification
- Doctor reviews and ratings
- Automated appointment reminders
- HIPAA-compliant platform
- Extensive network of healthcare providers
- User-friendly interface
- Supports both in-person and telemedicine appointments
- Strong insurance compatibility filtering
- Geographical coverage varies by region
- Competition from insurers' own scheduling platforms
- Reports of some no-show appointments
- Expansion of telehealth services
- Partnerships with major health systems
- Increasing employer and insurance provider integrations
- Rising competition in telemedicine
- Changes in healthcare regulations
- Emergence of insurer-direct patient platforms
competitors.competitorDetail.metrics.growthRateYOY
18%
competitors.competitorDetail.metrics.profitMargin
12%
competitors.competitorDetail.metrics.customerAcquisitionCost
$50-$70 per new provider
competitors.competitorDetail.metrics.customerLifetimeValue
$1,000+ per provider annually
competitors.competitorDetail.metrics.churnRate
6% provider churn annually
competitors.competitorDetail.metrics.fundingStage | competitors.competitorDetail.metrics.fundingAmount | competitors.competitorDetail.metrics.fundingDate |
---|---|---|
Seed | $2.0M | 2008-05-01 |
Series A | $3.0M | 2009-09-10 |
Series B | $15.0M | 2010-09-07 |
Series C | $75.0M | 2011-09-21 |
- Patient-first approach
- Data-driven decision making
- Diversity and inclusion
- Remote-friendly and flexible work
- Forbes America's Best Startup Employers (2022) - Forbes
- Crain's Best Places to Work in NYC (2023)
competitors.competitorDetail.reviews.title | competitors.competitorDetail.reviews.rating | competitors.competitorDetail.reviews.viewAll |
---|---|---|
Trustpilot | 4.4/5 | 3900 |
App Store | 4.8/5 | 312000 |
competitors.competitorDetail.news.title | competitors.competitorDetail.news.publishedOn | competitors.competitorDetail.news.readMore |
---|---|---|
Zocdoc Introduces New Patient Messaging Features | 2024-04-09 | Fierce Healthcare |
Oliver Kharraz on the Evolution of Telehealth Post-Pandemic | 2023-12-19 | TechCrunch |