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Zocdoc logo

Zocdoc

Tier 1
Health
telemed
https://www.zocdoc.com

Zocdoc connects patients with healthcare providers for in-person and virtual appointments, streamlining access to medical care.

Founded in 2007, Zocdoc is a digital healthcare marketplace that enables patients to find doctors, book appointments online, and access telemedicine services. The platform covers general practitioners and specialists, allowing users to check insurance compatibility, read verified patient reviews, and receive notifications for upcoming appointments, facilitating a modern and efficient healthcare experience.

competitors.competitorDetail.metrics.missionStatement

To give power to the patient, making healthcare more accessible, efficient, and transparent.

competitors.competitorDetail.metrics.visionStatement

To create a world where finding and booking care is as simple as booking a flight or ordering a meal.

competitors.competitorDetail.overview

competitors.competitorDetail.metrics.foundedYear

2007

competitors.competitorDetail.metrics.ceo

Oliver Kharraz, MD

competitors.competitorDetail.metrics.employees

600-700

competitors.competitorDetail.metrics.revenue

$150M - $200M

competitors.competitorDetail.metrics.headquarters

568 Broadway, New York, NY 10012

competitors.competitorDetail.metrics.marketShare

Estimated 5% of the U.S. medical appointment booking market

competitors.competitorDetail.metrics.usp

Largest independent medical appointment booking marketplace, seamlessly integrating telehealth and provider discovery.

competitors.competitorDetail.metrics.pricingModel

Subscription and lead-based fees for providers; free for patients

competitors.competitorDetail.metrics.productLines
  • Zocdoc Appointment Marketplace
  • Zocdoc Video Visits
  • Zocdoc Insurance Checker
competitors.competitorDetail.metrics.technologyStack
  • React
  • Python
  • PostgreSQL
  • AWS
  • Twilio (for telemedicine)

competitors.competitorDetail.metrics.marketPositioning

Consumer-focused healthcare access platform linking patients and providers regardless of insurance affiliation.

competitors.competitorDetail.metrics.keyCustomerSegments
  • Urban millennials
  • Families seeking pediatric care
  • Providers seeking new patient acquisition
  • Individuals with private or employer health insurance
competitors.competitorDetail.metrics.distributionChannels
  • Direct web platform
  • Mobile apps (iOS/Android)
  • Healthcare provider partnerships
competitors.competitorDetail.metrics.marketingStrategies
  • Search engine marketing
  • Social media marketing
  • Patient testimonial campaigns
  • Provider referral programs
  • Content marketing (health guides & blogs)
competitors.competitorDetail.metrics.keyPartnerships
  • Cigna (Insurance Integration)
  • Cityblock Health (Provider Partnership)
  • UnitedHealthcare (Insurance Collaboration)

  • Online appointment booking
  • Virtual video visits
  • Insurance verification
  • Doctor reviews and ratings
  • Automated appointment reminders
  • HIPAA-compliant platform

competitors.competitorDetail.metrics.strengths
  • Extensive network of healthcare providers
  • User-friendly interface
  • Supports both in-person and telemedicine appointments
  • Strong insurance compatibility filtering
competitors.competitorDetail.metrics.weaknesses
  • Geographical coverage varies by region
  • Competition from insurers' own scheduling platforms
  • Reports of some no-show appointments
competitors.competitorDetail.metrics.opportunities
  • Expansion of telehealth services
  • Partnerships with major health systems
  • Increasing employer and insurance provider integrations
competitors.competitorDetail.metrics.threats
  • Rising competition in telemedicine
  • Changes in healthcare regulations
  • Emergence of insurer-direct patient platforms
competitors.competitorDetail.financials

competitors.competitorDetail.metrics.growthRateYOY

18%

competitors.competitorDetail.metrics.profitMargin

12%

competitors.competitorDetail.metrics.customerAcquisitionCost

$50-$70 per new provider

competitors.competitorDetail.metrics.customerLifetimeValue

$1,000+ per provider annually

competitors.competitorDetail.metrics.churnRate

6% provider churn annually

competitors.competitorDetail.metrics.fundingRounds
competitors.competitorDetail.metrics.fundingStagecompetitors.competitorDetail.metrics.fundingAmountcompetitors.competitorDetail.metrics.fundingDate
Seed$2.0M2008-05-01
Series A$3.0M2009-09-10
Series B$15.0M2010-09-07
Series C$75.0M2011-09-21
competitors.competitorDetail.metrics.companyCultureHighlights
  • Patient-first approach
  • Data-driven decision making
  • Diversity and inclusion
  • Remote-friendly and flexible work
competitors.competitorDetail.metrics.awardsAndRecognition
  • Forbes America's Best Startup Employers (2022) - Forbes
  • Crain's Best Places to Work in NYC (2023)
competitors.competitorDetail.metrics.customerReviewsSummary
competitors.competitorDetail.reviews.titlecompetitors.competitorDetail.reviews.ratingcompetitors.competitorDetail.reviews.viewAll
Trustpilot 4.4/53900
App Store 4.8/5312000
competitors.competitorDetail.metrics.recentNews
competitors.competitorDetail.news.titlecompetitors.competitorDetail.news.publishedOncompetitors.competitorDetail.news.readMore
Zocdoc Introduces New Patient Messaging Features2024-04-09Fierce Healthcare
Oliver Kharraz on the Evolution of Telehealth Post-Pandemic2023-12-19TechCrunch
competitors.competitorDetail.metrics.socialMedia