Refurby: Marketplace for Certified Pre-Owned Electronics

Business Overview

Overview

Refurby is a digital marketplace specializing in certified pre-owned electronics, connecting buyers and sellers through a seamless platform that guarantees product quality and trust. We add value at every step with professional refurbishment hubs, rigorous multi-point inspections, and comprehensive post-sale warranties, reducing electronic waste and empowering conscious consumption.

Key Features

• Multi-Tier Certification: Each device undergoes thorough diagnostics and refurbishment before being listed. Only products that meet strict standards are marked as certified.
• Bundled Warranty & Aftercare: All purchases come with verified warranty options and access to repair partners.
• Eco-tracking Dashboard: Graduated points/rewards system for users who recycle or upgrade responsibly, with real-time environmental impact stats.
• AI-powered Quality Checks: Enhance diagnostics, fraud detection, and pricing for sellers.

User Experience

Buyers enjoy clear grading, transparent pricing, and warranty-backed purchases, while sellers get access to refurbishment services that increase their product's value and resale speed. The platform employs a modern, clean interface with integrated logistics partner options for hassle-free shipping and returns. Refurby’s internal messaging, quick payouts, and customer support build trust and loyalty.

Market Opportunity

The global market for refurbished electronics is projected to reach $140B by 2027, driven by cost-conscious consumers, growing awareness around e-waste, and demand for trustworthy resale options. Refurby targets tech-savvy urban consumers and green-minded Millennials and Gen Z buyers who value both savings and sustainability.